Privacy Policy

1. Information We Collect

We collect information that you provide directly to us, including:

• Personal Information: Name, email address, phone number, shipping address, and billing information
• Account Information: Username, password, and account preferences
• Device Information: Information about smart home devices you connect to our platform
• Usage Data: How you interact with our website and services

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send you related information
• Send you technical notices, updates, and security alerts
• Respond to your comments, questions, and customer service requests
• Communicate about products, services, offers, and events
• Monitor and analyze trends, usage, and activities
• Detect, prevent, and address technical issues and security threats

3. Information Sharing

We do not sell your personal information. We may share your information in the following circumstances:

• Service Providers: We share information with third-party vendors who perform services on our behalf
• Legal Requirements: If required by law or to protect rights, property, or safety
• Business Transfers: In connection with any merger, sale of assets, or acquisition
• With Your Consent: When you give us explicit permission to share specific information

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

• Encryption of data in transit and at rest
• Regular security assessments and penetration testing
• Access controls and authentication requirements
• Employee training on data protection practices

However, no method of transmission over the Internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

5. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request that we correct inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Opt-Out: Unsubscribe from marketing communications at any time
• Data Portability: Request a copy of your data in a machine-readable format

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your browsing activities. You can control cookies through your browser settings, but disabling cookies may affect your ability to use certain features of our website.

We use cookies for: authentication, preferences, analytics, advertising, and security purposes.

7. Children's Privacy

Our services are not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page with an updated revision date. We encourage you to review this Privacy Policy periodically.